The CPCT/A (Certified Patient Care Technician/Assistant) exam from the NHA has 100 scored questions (plus 20 unscored), a 390-of-500 scaled passing score, and a 2-hour limit. The fee is about $165. It's the broadest NHA technician credential — bundling direct patient care, phlebotomy, EKG, safety, and infection control — and is oriented toward hospital and inpatient work. Note: NHA is updating the test plan in late 2026.
The CPCT/A exam — the Certified Patient Care Technician/Assistant certification from the National Healthcareer Association (NHA) — validates that you can provide direct, hands-on patient care while also handling the technical tasks that support it: drawing blood, running EKGs, monitoring vital signs, and following safety and infection-control protocols. It's the most versatile of NHA's technician credentials. Where the CPT is focused on phlebotomy and the CET on EKGs, the CPCT/A folds both of those skill sets into a broader bedside role — which is why it's the natural capstone credential for someone building a full patient-care skill set.
It's also positioned differently from the CCMA. Patient care technicians work primarily in hospitals and inpatient facilities, at the bedside, whereas medical assistants are more common in physician offices and outpatient clinics. As hospitals face nursing shortages, PCTs increasingly take on more responsibility, and most employers require or recommend certification for the role.
| Scored questions | 100 (plus 20 unscored pretest) |
| Time limit | 2 hours (120 minutes) |
| Format | Multiple choice, computer-based |
| Passing score | 390 on a 200–500 scale (~78% of items) |
| Fee | ~$165 (confirm at nhanow.com) |
| Eligibility | Age 18+, HS diploma/GED + program or experience |
| Delivery | PSI test center, approved school, or live remote proctoring |
| Retake / validity | 30-day wait between attempts; certification valid 2 years |
As with all NHA exams, the passing standard is a scaled score of 390, not a fixed count of correct answers, and only your overall total decides pass or fail. The 20 pretest questions are indistinguishable from scored ones, so treat every question as if it counts.
The CPCT/A is built around five content areas. NHA publishes a specific weighting for each in its test plan; in broad terms, direct patient care is the largest, followed by safety and infection control, with phlebotomy and EKG as the technical components:
Important 2026 note: NHA has announced an updated CPCT/A test plan, reported to take effect in late 2026, that raises the weighting of patient care and adds a new care-management domain. Published percentages currently vary between sources during this transition, so rather than lean on a number that's about to change, confirm the exact weightings on the current NHA test plan for your specific exam date.
You need to be at least 18 with a high school diploma or GED (or within 12 months of earning one), plus one of these pathways:
Unlike the standalone CPT and CET, the CPCT/A isn't documented in most sources as carrying a separate minimum-procedures requirement, but the skills are still expected — confirm your exact eligibility at nhanow.com before registering.
The CPCT/A's challenge is breadth, not depth. In a single 100-question exam you're tested on direct patient care, safety and compliance, infection control, phlebotomy, and EKG — essentially the core of two other NHA credentials plus bedside care. No single area is especially deep, but you can't specialize your way through it: strong phlebotomy won't rescue weak infection-control knowledge when the score is a scaled total across everything. Candidates who struggle usually prepared unevenly, going deep on the skills they enjoy and skimming the rest.
Plan on roughly 40–70 hours over four to eight weeks, deliberately spread across all five domains. Patient care is the largest area, but phlebotomy (order of draw, tube selection) and EKG (lead placement, basic rhythms) carry precise technical detail that's easy to lose. Because the score is scaled across the whole surface, even, repeated coverage of every domain beats cramming the biggest one.
The CPCT/A failure pattern comes straight from its breadth. A candidate reviews everything once, recognizes it all, then can't reliably recall the specific detail on exam day — which order of draw, which PPE for which precaution, which lead goes where, which vital-sign range is abnormal. Reading builds recognition; the exam demands recall across a wide clinical surface. That gap is a solved problem in cognitive science, and the techniques that close it are retrieval practice (testing yourself before you feel ready), spaced repetition (revisiting each concept right as it starts to fade), and immediately re-teaching the items you miss — especially the confident misses.
Trelos is built entirely around those techniques. The patient-care-tech prep market is mostly static guides and flat question banks with no retention system — exactly the gap Trelos fills. It teaches each concept, drills it with exam-style questions, and schedules your reviews so every domain — patient care, safety, infection control, phlebotomy, and EKG — stays sharp through test day, not just the ones you gravitate to. It's a complete prep engine designed to take you to CPCT/A exam-ready on your phone, and you can feel the difference on the first session.
Start the CPCT/A on Trelos — freeNo credit card. Feel the retention engine work in your first session.Your official result and per-domain diagnostic post to your NHA account within about two business days, and once you pass you're a Certified Patient Care Technician/Assistant — ready for bedside roles in hospitals and inpatient facilities. The credential is valid for two years; to keep it, you complete 10 continuing education credits and pay a renewal fee before it expires (with a one-year window to reinstate if it lapses). Because the CPCT/A already covers phlebotomy and EKG, many technicians hold it alongside a standalone CPT or CET to signal depth in those skills — and if you hold more than one NHA certification, you only need 10 CE credits total to renew them all. This completes the Trelos allied health guide series alongside the CCMA, CPT, and CET.